Published on May 20, 2015

By John Bethune

The idea that technical skills define biomed performance is baked into the job title, whether it’s biomedical equipment technician or healthcare technology management professional. But in recent years, as the field has struggled to move out of the basement and gain more influence and respect, the importance of people skills has become increasingly clear. And at the heart of people skills, says Barbara Christe, PhD, of Indiana University-Purdue University Indianapolis (IUPUI), is empathy.

“The Secret Sauce Is Professional Empathy: Measuring and Improving the Vital Workplace Characteristic.” Continue reading..